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Gifts disappeared when auto-saving
#1
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I was playing on my iPhone iOS 10, game 0.39 today and a few times when I was collecting gifts (payments for sold goods) the auto-save feature made me lost the money and resources. My resources no longer appeared "to sell" and I didn't got the money. The first time I was like "ok I can make some more" but the last time not only I lost like 20-25M cash, but the game completely froze (buildings out of place screenshot) and after a few seconds the map disappeared from sight. I was able to open the build menu and if i touched the screen I could select items(screenshot). I had to force close the game and lost some progress because it never ended saving (I waited around 2 minutes). Thanks in advance for your help. 


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#2
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So now it's a thing of everyday. Yesterday and today I kept playing and after some time when it's auto saving (not always, nor at the first attempt), the game just disappear all the colonists. The menu and settings will work but I won't be able to save the game or return to the main menu. Only way to get the colony working again is to close the game and open from last save (always losing progress).
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#3
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What save features have you turned on? Auto-backup? Compression? Cloud sync?

Try turning off all save features and do a manual save to see if that fixes the issue. You may need to turn on compression if your colony is significantly big enough, so try that as well.
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#4
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(Yesterday, 11:47 AM)Flarebrass Wrote: What save features have you turned on?  Auto-backup?  Compression?  Cloud sync?

Try turning off all save features and do a manual save to see if that fixes the issue.  You may need to turn on compression if your colony is significantly big enough, so try that as well.

I have auto save in normal and compression on (by default), I think it doesn't save on the cloud. The issue started a few days after trying online. I do need auto save, I play on my phone and sometimes I just switch apps and if I don't return to the game I might close it without saving. Also I tried higher and lower intervals but the problem persisted. I'm considering starting a new colony and give better use to resources anyway. Thanks for your time.
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